DevOps Engineer

Project description:
You will be responsible for delivering Atlassian expertise and skills to meet our client’s implementation needs. You will be implementing high quality solutions in an iterative manner. You will partner closely with the client to align on solutions, backlog prioritization, and project delivery, including managing project/ program timelines, project scope, fielding client request, budgets, and project scope creep.

Responsibilities:
• Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons
• Helping guide the configuration and documentation of client JIRA and Confluence instances Accurately gather and translate client requirements, assumptions, and constraints into project deliverables
• Working with customers to enable custom workflows, fields, screens, dashboards, and reports
• Creating and managing complex configuration elements including project workflows, screen schemes, permission schemes, and notification schemes
• Advising on best practices configuration and recommendations to avoid common pitfalls and challenges
• Installing and configuring 3rd party add-ons for Atlassian products to provide enhanced capabilities (Portfolio for Jira, Structure, Tempo, Insight, etc.)
• Providing client training on Jira and Confluence usage, administration, and operational use and maintenance of the systems
• Providing support as required to client administrators and users to ensure the success of the implemented solution

Requirements:
• 2+ years of experience with configuration and administration of Atlassian products such as Jira Core, Jira Software, Confluence, Bitbucket, and key 3rd-party add-ons
• Have a conceptual and practical understanding of SDLC, ITIL, and Agile Frameworks
• Solid understanding of, and experience with JQL, automation rules, SLA configurations, user management, and permission schemes
• A bachelor’s degree in Computer Science or a related field is a bonus but not required
• Ability to work independently with minimal guidance in a dynamic, ever-changing environment
• Ability to manage multiple clients and deliverables at any given time through effective time management and planning
• Demonstrate good interpersonal skills and communication, both written and spoken
• Strong organization skills, process-oriented, drive to constantly improve quality
• Strong facilitation skills, attention to quality and detail, and a collaborative attitude
• Maintain an excellent, professional, friendly, timely, and empathetic approach to customer communications
• Enjoy what you do and have a true love of technology to solve challenging problems
• Strong work ethic, good time management, and the ability to work with diverse teams

High-Level Skills Overview:

— Application administration experience.

— Atlassian tools administration such as project administration, Integration with other tools and plugins, backup and recovery

— Atlassian tools workflow design, form development, and validation checks using scripts.

— Atlassian tools Installation, upgrade and maintenance

— Perform Identity and Access Management functions. Set up users, roles, privileges, etc.

— Enforce appropriate security controls to secure environments

— Familiar with JavaScript, Apache Tomcat, APIs, MySQL & PostgreSQL database experience.

— Integrate plug-ins within the Atlassian tools.

Key Notes:

• It is important to have experience with start-to-finish Atlassian tool installations and would be great if the candidate has experience with load balancing and clustering.

Nice to Have:

• Automation of build cycles

• Manage various environments, including development, testing, and production.

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