IT Support Engineer

We are a parent company developing two AI-powered platforms in Fintech focused on business budgeting, financial management, payments, and financial infrastructure.

We are looking for a hands-on IT Operations Engineer to manage our internal IT systems, support employees, and improve the reliability and efficiency of our technology operations.

What You'll Do

• Manage daily IT operations and provide technical support to employees.
• Set up and maintain employee devices, software, and accounts.
• Handle employee onboarding, offboarding, and system access.
• Manage Microsoft 365, internal tools, and user permissions.
• Troubleshoot hardware, software, and network issues.
• Maintain IT equipment, licenses, and asset records.
• Improve and automate internal IT processes.

Must Have

• 2+ years of IT support, systems administration, or IT operations experience.
• Experience supporting Windows and macOS environments.
• Strong understanding of networking (DNS, VPN, TCP/IP, DHCP).
• Experience with Microsoft 365 and user access management.
• Good troubleshooting and problem-solving skills.
• Strong organizational and communication skills.

Nice to Have

• AWS, Azure, or other cloud platform experience.
• Familiarity with Jira, Confluence, or similar tools.
• PowerShell, Bash, or IT automation experience.
• Knowledge of IT security, device management, and access controls.

What We're Looking For

Someone organized, proactive, and technically capable who can take ownership of internal IT operations, solve problems independently, and continuously improve how our teams work.