Manual QA Engineer

We are looking for a Manual QA Engineer to join the team of our growing Dutch client and help ensure a reliable, high-quality user experience across their e-commerce products. This role is a great fit for a QA professional who enjoys exploring how products work, spotting details others might miss, and investigating issues beyond the obvious user flow.

Requirements

• Commercial experience in manual QA at a Strong Junior or Middle level
• Experience testing e-commerce products, such as online stores, product catalogs, or integrations
• Familiarity with Shopify, Magento, WordPress, Salesforce, or similar platforms is welcome
• Good understanding of QA processes and hands-on experience creating test cases, checklists, and clear bug reports
• Experience maintaining test documentation and user-facing documentation
• Experience working with Jira
• English at Intermediate (B1) level or above, both written and spoken
• Ability to work from our Chernivtsi office
• Strong attention to detail and a responsible approach to work
• Ability to investigate tasks independently, ask relevant questions, and identify potential issues beyond the expected user flow

Responsibilities

• Perform manual testing of e-commerce features, workflows, and integrations
• Prepare and maintain test cases, checklists, bug reports, and product documentation
• Investigate reported issues, reproduce defects, and communicate findings clearly to the team
• Explore edge cases and assess how changes affect the overall user experience
• Collaborate with the team to clarify requirements and improve test coverage
• Test AI-related functionality as it is introduced into the product

About Global Staffing Support:
Global Staffing Support, formerly Global IT Support, is an outstaffing leader with over two decades of experience, connecting businesses with top-tier professionals worldwide. Our premier presence spans the Netherlands, Ukraine, the Philippines, Nepal, and Indonesia, offering cost-effective nearshore outstaffing services across diverse domains, including software development, internet marketing, business organization, support services, etc. At Global Staffing Support, our commitment goes beyond meeting business needs; we are dedicated to providing exceptional care for both our clients and professionals, going the extra mile to exceed expectations in every aspect of our service.

Why Us?

• Global opportunities at your fingertips: Work with international teams, contribute to cross-border projects, and gain experience from diverse cultures and perspectives. Every project is a chance to expand your professional horizon.
• Stronger together: We believe in balance and connection. From team activities and outdoor adventures to casual evenings with games and pizza, we create opportunities to bond, recharge, and celebrate achievements together.
• Communication That Connects: We understand the power of communication in divorced teams. That is why we offer in-house online English lessons to strengthen your language skills and boost your confidence. Moreover, our dedicated Communication Coordinators are here to support you during the initial adaptation period.
• Growing together: We value people who bring others along on the journey. Our referral program rewards you for helping us welcome more talented and inspiring colleagues into our community.

Dear candidates, we appreciate all applications, but only shortlisted candidates will be contacted for further steps. The consideration period is 10 days.

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