Systems Administrator

Job Description

This position requires investigation and resolution of software and hardware problems for end users, hardware setup and maintenance.

Responsibilities:

• Investigate and resolve software and hardware problems for end users through established processes and procedures (Helpdesk)
• Setup and maintain hardware and software
• Work together with the team and external parties in troubleshooting/resolving outages and other incidents to ensure performance and stability
• Maintain technical documentation
• Proactively deal with monitoring alerts

Requirements:

• Working experience as a System Administrator or Helpdesk Level 1 Support
• Strong administration/supporting experience of Linux/Unix/Windows OS, environment applications and services
• Security and encryption fundamentals (SSL/TLS, SSH)
• Experience with backup systems, VPN solutions
• Basic knowledge of at least one monitoring solution (New Relic, Zabbix or similar)
• Good communication skills
• Written and spoken English

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