> full description
We are looking for a Junior Platform Engineer with 1–2+ years of experience as a Salesforce Administrator, Salesforce Business Analyst, or in a similar CRM-focused role. You will support and enhance Salesforce Sales Cloud for a global enterprise in the sports and live events industry, combining hands-on platform administration with business analysis and stakeholder collaboration.
Required for this role
- 1–2+ years of experience as a Salesforce Administrator, Salesforce Business Analyst, or in a similar CRM-focused role.
- Hands-on experience configuring and maintaining Salesforce Sales Cloud, including user management, profiles, roles, permission sets, workflows, validation rules, and automation tools.
- Strong understanding of business analysis, including requirements gathering, process mapping, documentation, solution design, and translating business needs into Salesforce solutions.
- Experience working directly with business stakeholders, providing recommendations based on best practices, and collaborating effectively with technical and non-technical teams.
- Knowledge of Salesforce reporting, dashboards, custom objects, custom fields, and data management, including imports, exports, data cleansing, deduplication, and maintaining data integrity.
- Proven experience supporting and troubleshooting Salesforce environments, resolving user issues, and maintaining reliable platform operation.
- Experience with complex bi-directional integrations between Salesforce and third-party applications.
- Understanding of Salesforce security models, including roles, profiles, permissions, sharing rules, data security, and compliance considerations.
- Ability to lead user training and support change management, combined with strong analytical, problem-solving, stakeholder management, and prioritization skills.
- Upper-Intermediate or higher English, with confidence participating in meetings, gathering requirements, delivering training, and communicating with international stakeholders.
Nice to have
- Salesforce Administrator Certification.
- Experience working in Agile environments and cross-functional project teams.
- Familiarity with Salesforce release management and continuous platform improvement practices.
Your responsibilities
- Maintain, configure, and enhance Salesforce, including user accounts, profiles, roles, permissions, workflows, validation rules, and automation.
- Perform regular audits, data integrity checks, troubleshooting, and user support to maintain reliable platform performance.
- Gather functional and non-functional requirements from stakeholders, map business processes, and design Salesforce solutions that support sales efficiency and business outcomes.
- Create and maintain reports, dashboards, custom fields, custom objects, and other platform configurations that support business needs.
- Collaborate with cross-functional stakeholders on platform customization, automation, and integrations, including complex bi-directional integrations with third-party applications.
- Manage data imports, exports, cleansing, and deduplication while supporting data integrity, security, and compliance requirements.
- Deliver end-user training and train-the-trainer sessions, advise stakeholders on the impact of requested changes, and support platform adoption.
- Review Salesforce releases and new features, identify opportunities to improve business processes and workflows, and recommend relevant platform enhancements.
What you get
Your time off
- 18 paid vacation days and 10 paid sick days annually
- 10 Ukrainian public holidays
- Maternity and paternity leaves
- Marriage and Parenthood Package
- Additional leave for major life events
- Sabbatical leave opportunities
Learning & growth
- Sombra University workshops and internal learning programs
- Tech Communities and knowledge sharing sessions
- Language courses and workshops
- Mentorship opportunities
Health & well-being
- Sports compensation or health insurance coverage
- Participation in races and marathons
- Corporate doctor (telemedicine)
- Well-being initiatives and workshops
And even more
- Company-provided technical equipment
- PE administration and tax support
- Internal referral program
- IT Club loyalty program
- Company events and volunteering initiatives
Before you apply
Our recruitment team will carefully review your profile, and if we see a good match with the role, we’ll reach out to you shortly.
If you don’t hear from us within 5 business days, it means we’ve decided to continue the process with other candidates for this position. Thanks for understanding.
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