Systems Administrator
About Softprom
Softprom is a value-added IT distributor founded in 1999 and headquartered in Vienna. For 27 years, the company has operated across Central and Eastern Europe, the Caucasus, and Central Asia — today spanning 33 countries, with a team of 150+ professionals, 120+ global technology vendors, and 1,200+ IT solutions across five practices: cybersecurity, cloud services, IT infrastructure, security systems, and CAD & graphics.
About the Role
We are looking for a System Administrator to provide day-to-day support for our employees and manage our corporate systems. You will be the first point of contact for internal users and will work closely with the Head of IT Operations.
Responsibilities:
— Configuration and tuning of WAF rules, EDR policies, firewall rules
— Vulnerability management: scanning, prioritization, remediation tracking
— Security monitoring and log review (навіть без SIEM — має бути)
— Patch management coordination
— Security policy documentation and maintenance
— Vendor/tool evaluation and onboarding (раз компанія росте по інструментах)
— Incident investigation and response
— Internal trainings
Requirements:
— University degree or equivalent experience in Information Technology and Security (Security+, CEH,
або вендорські (Imperva Certified, CrowdStrike CCFA/CCFR)
— 3+ years hands-on experience administering security infrastructure (WAF, EDR/XDR, firewall, SIEM,
DLP)
— Vulnerability management / patch management
— IAM/access control experience
— Knowledge of GDPR
— Knowledge of English (B2/C1)
Desired Skills:
— AWS infrastructure management
— Forensics investigation
— SIEM query languages (SPL, KQL, etc)
— experience with vulnerability scanners (Nessus/Qualys/similar), scripting (Python/PowerShell/Bash)
— Experience in implementation ISO27000 procedures
— OWASP
— Penetration testing
Working conditions:
— Legal employment
— 3-month probationary period
— Work format: remote
— Schedule: 9:00-18:00 Kyiv time
— Company-sponsored certification budget
— Reporting to IT Director