Systems Administrator

We are looking for an IT System Administrator to handle day-to-day IT operations at our Dnipro office. The role covers user support, the network and Wi-Fi, backup internet and power, security systems, office equipment and employee laptops. You will work closely with the IT Operations & Security team.

We welcome both experienced specialists and candidates starting their IT career. If you don’t have commercial experience yet but understand networking basics and are comfortable with different operating systems, we’d be glad to hear from you.

Responsibilities:

• Provide on-site support to office employees: troubleshoot hardware issues and quickly replace faulty equipment.
• Prepare meeting rooms for client calls (webcams, microphones, TVs, video conferencing).
• Install and configure office equipment: printers, scanners, displays.
• Administer MikroTik routers (DHCP, NAT, firewall, VPN, uplink failover), including Starlink as a backup uplink.
• Manage UniFi Wi-Fi access points and Protect cameras.
• Monitor office infrastructure in Zabbix and respond to alerts.
• Keep critical infrastructure running during power outages (Deye inverters, EcoFlow, UPS) and maintain the Ajax alarm system.
• Set up, reset and reimage Windows, macOS and Linux laptops, including for remote employees (shipping, plus remote setup via Apple Remote Desktop or AnyDesk).
• Install Cortex XDR and GlobalProtect VPN on work devices.
• Track IT equipment and test devices, handle requests in Jira Service Management, and maintain guides in Confluence.

Requirements:

• Networking fundamentals: TCP/IP, subnetting, DHCP/DNS, NAT, VLANs, VPN.
• Confident with Windows, macOS and Linux: installation, configuration, troubleshooting.
• Basic understanding of backup power systems (inverters, UPS).
• Ability to write clear instructions and explain technical things to non-technical colleagues.
• Service mindset and ability to handle several requests in parallel.
• English: Intermediate or higher.

Nice to have:

• Experience in IT support or system administration.
• Hands-on experience with MikroTik (RouterOS) and Ubiquiti UniFi; MTCNA or similar.
• Zabbix or other monitoring systems.
• Jira Service Management and Confluence.
• Starlink, Ajax, IP cameras / CCTV.
• Cortex XDR, GlobalProtect, macOS MDM / Apple Business Manager / Munki.

Our Benefits:

• Professional growth: Individual development plan, mentorship, reimbursement for professional certifications and English lessons, access to professional courses in Corporate Learning Management System.
• Community: Tech community and knowledge-sharing events, English speaking club, corporate library and book club, volunteering and charity initiatives.
• Wellbeing: Medical insurance, regular medical check-ups, sport reimbursement, paid vacation and sick leave, mental health support, and events.
• Work environment: Fully-equipped offices, top-notch equipment, flexible work format, activities both in-office and online, Y-bucks, and access to the Yalantis store.

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